Steps to Create a Broadcast Template:,
1. Click on **Manage Template**.
2. Click on the **three dots (⋮)** and select **Create Broadcast Template**.
3. Enter the **Template Name**.
4. Select the **Language**.
5. Choose the **Category** and **Type**.
6. For the **Header**, select either **Text** or **Media** (as per your need).
7. In the **Body**, enter your message content.
8. If required, add **Buttons** by selecting either:
* **Call to Action**, or
* **Quick Reply**.
9. Finally, click on **Submit** – your template will be created.
10. Please click on Update Template Status (this will refresh the template and help it get approved).
Note: Template approval comes from Meta, which can take a minimum of 5 seconds and up to 24 hours. The approval time completely depends on the content of the template.
Note: The template format should be in JPEG or PNG.
Steps to Create an Advanced Template in Go4WhatsUp:
1. Go to the Manage Template section.
2. Click on the three dots (⋮) and select Advanced Template.
3. Enter the Template Name.
4. In Template Type, select Interactive.
5. In Interaction Type, choose either URL or Button.
6. Add a Header (Text or Media).
7. Enter your Message Content in the Body section.
8. For Buttons, provide a Name and a URL/Link.
19. Click Submit to save the template.
✅ Note: Auto-response templates are auto-approved.
Steps to Create a Form/Flow:
1. Go to the Manage Template section.
2. Click on the three dots (⋮) and select Create Flow.
3. Click on Add Question.
4. Enter a Title and Description (Note: This is for internal use only and will not be shown to the customer).
5. In the Page Number and Description section, add the form-related information (this will be visible to the customer).
6. Add the Questions you want to ask the customer.
. For each question, choose one of the following answer types:
* Single Line Input
* Long Text
* Radio Button
* Checkbox
* File Upload
* Dropdown
7. Repeat the process to add more questions, and for each, select the appropriate Answer Type.
8. Mark important questions as Required.
9. On the top-left side, you can use the Preview option to see how the form will look to customers.
10. Once done, click on the Save icon at the top-right corner.
NOTE :- This form/flow can be used inside an Advanced Template by selecting Form/Flow in the Type option.