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Frequently Asked Questions (FAQ) about WhatsApp Business API
1. What is the WhatsApp Business API? The WhatsApp Business API is a service that enables businesses to interact with customers on a larger scale through WhatsApp. It allows for automation, customer support, and integration with business systems, ...
How to Create Group?
Steps to Create a Group: 1. Go to the “Create Group” option. 2. Enter the Group Name. 3. (Optional) Add some information in the About Us section. If you don’t want to add details, you may skip this step. 4. Upload the Excel file (if required). 5. ...
How to create Templates?
Steps to Create a Broadcast Template:, 1. Click on **Manage Template**. 2. Click on the **three dots (⋮)** and select **Create Broadcast Template**. 3. Enter the **Template Name**. 4. Select the **Language**. 5. Choose the **Category** and **Type**. ...
How to create Broadcast/ Campaign ?
Steps to Send a Broadcast: 1. Go to Campaign Message. 2. Click on Create Campaign. 3. Select the Group. 4. Choose the Template. 5. Enter the Title and Description. 6. Click on Submit to send the broadcast. To Schedule a Broadcast: 1. Tick the box ...
How to create Roles and Permissions?
Steps to Create Roles and Permissions: 1. Go to Create Role and Permission. 2. Click on Create Role. 3. Enter the Role Name. 4. (Optional) Add a Description for the role. 5. Under Account Permissions, select the permissions you want to assign by ...