The Package Management section lets you view and manage your Go4WhatsUp subscription, including plan details, quotas, add-ons, and upcoming packages. This ensures complete transparency in billing and usage.

What Happens Here

• View current plan details including validity, payment info, and quotas.

• Manage add-ons and extra features for your account.

• Upgrade, downgrade, or unsubscribe from plans easily.

• Track package history including past and upcoming subscriptions.

Benefits of Package Management

• Clear visibility of included features and quotas.

• Easy management of upgrades and downgrades.

• Transparent billing and feature usage.

• Helps optimize usage of ChatBots, Broadcasts, Users, Storage, and Groups.

How to Manage Your Package

1. View Current Plan

• Open Package Management → Current Plan section.

• Review plan name, validity, status, and payment gateway.

2. Check Plan Quotas

• View quotas for ChatBots, Broadcasts, Users, Storage, Groups, etc.

• Monitor remaining usage to avoid overage.

3. Manage Add-ons

• Active add-ons show purchased extras, e.g., additional users or content generator tokens.

4. Upgrade or Downgrade Package

• Select a new plan and confirm payment or refund adjustment.

• Quotas and features are updated instantly.

5. Unsubscribe

• Stops auto-renewal after the current plan ends.

• Existing plan remains active until expiry.

Current Plan Fields

• Plan Name: e.g., Pro New Monthly.

• Package Type: Monthly / Annual.

• Purchased Date: Date of subscription.

• Valid Till: Expiry date.

• Subscribe Type: Subscribed / Trial.

• Payment Gateway: Razorpay, Stripe, etc.

• Plan Status: Active / Expired.

• Package Amount: Base cost.

• Tax GST: Calculated GST.

• Subtotal: Package + tax.

• Total Paid Amount: Final payment.

Plan Quotas

• Features: Type of resource (ChatBot, Broadcast, User, Storage).

• Total Quantity: Limit in plan.

• Remaining Quantity: Left to use.

• AddOn Total Quantity: Extra purchased.

• AddOn Remaining Quantity: Extra still available.

• Status: Active / Used.

Active Add-ons & Additional Features

• Shows purchase date, validity, quantity, and amount.

Side Menu Options

• Unsubscribe: Stops renewal but keeps current access till expiry.

• Upgrade/Downgrade: Switch plans instantly.

• Subscribe: Activate a new plan, replacing existing quotas.

Upcoming Plan

• Displays future package selection.

• Fields: Name, Package Type, Purchased Date, Status.

• Activate Button: Apply immediately to switch plans.

Use Case Example

A small business starts with a basic plan. As customer volume grows, they upgrade to a higher plan to unlock more broadcast messages and additional ChatBots, ensuring seamless WhatsApp CRM operations.

Tips & Best Practices

• Check remaining quotas before sending large broadcasts.

• Upgrade plans before quotas finish to avoid interruptions.

• Consider annual plans for discounted rates.

• Track upcoming plan details to avoid billing surprises.

FAQs – Package Management

Q1: Can I upgrade or downgrade my plan anytime?
A: Yes, you can switch plans anytime. Upgrades take effect immediately, while downgrades apply after current plan expiry.

Q2: How do add-ons work in Go4WhatsUp?
A: Add-ons provide extra features such as additional ChatBots, Broadcasts, Users, or Storage. They can be purchased anytime and are added to your plan quotas.

Q3: Will my current usage carry over if I upgrade my plan?
A: Yes, existing usage is automatically considered in your new plan quotas.

Q4: How do I stop auto-renewal of my subscription?
A: Use the Unsubscribe option in Package Management. Your current plan will remain active until expiry, but auto-renewal will be disabled.

Q5: Can I view my upcoming plan before it becomes active?
A: Yes, the Upcoming Plan section shows your future subscription details including name, type, and activation status.