Catalogue Payment Gateway Integration

Catalogue Payment Gateway Integration

The Catalogue Payment Gateway integration in Go4WhatsUp lets businesses collect payments seamlessly when customers place orders directly through WhatsApp. With Razorpay and Stripe integration, you can enable secure, instant, and automated checkout inside the chat.

This feature is ideal for eCommerce, retail, D2C brands, and service providers looking to sell products on WhatsApp with hassle-free payment collection.

Benefits of Payment Gateway Integration

  • Seamless Checkout: Customers can pay directly inside WhatsApp without leaving the chat.

  • Automated Billing: Total amounts are calculated automatically from the Catalogue cart.

  • Secure Transactions: Payments processed securely via Razorpay or Stripe.

  • Chatbot Integration: Payment links can be shared automatically through chatbots for faster conversions.

  • Improved Conversion Rates: Faster payment collection reduces abandoned carts.

Steps to Integrate Payment Gateway

1. Navigate to Payment Settings

  • Go to Catalogue → Payment Gateway Section inside Go4WhatsUp.

2. Add Account

  • Click Add Account to start the integration process.

3. Enter Secret Key

  • Obtain the Secret Key from your Razorpay or Stripe account.

  • Enter it into Go4WhatsUp.

4. Add Payment Gateway

  • Click Add Payment Gateway.

  • The integration is successfully completed.

5. Default Payment Template

  • A default template named Razorpay_Payment is automatically created.

  • Can be mapped in chatbot flows to generate payment links instantly.

How the Payment Gateway Works

  • Automated Billing: Cart total is calculated based on the Catalogue order value.

  • Chatbot Integration: Payment templates can be included in chatbot flows to send payment links automatically.

  • Instant Checkout: Customers pay securely through Razorpay or Stripe within WhatsApp.

  • Order Confirmation: After payment, confirmations can be sent automatically via WhatsApp.

By integrating Razorpay or Stripe, businesses streamline the checkout process and improve customer convenience and payment efficiency.

Tips & Best Practices

  • Always verify Secret Key and API credentials before adding the payment gateway.

  • Use chatbot integration to automate payment link sharing for faster order completion.

  • Test payment flows with your own WhatsApp number before going live.

  • Ensure Catalogue product prices are updated regularly to avoid discrepancies in billing.

FAQs – Catalogue Payment Gateway Integration

1. Which payment gateways are supported?

Go4WhatsUp supports Razorpay and Stripe for secure, WhatsApp-based payments.

2. Can payments be automated in chatbot flows?

Yes. The default Razorpay_Payment template can be added to chatbot flows to send payment links automatically.

3. How is the billing amount calculated?

The total is automatically calculated based on the products and quantities in the Catalogue cart.

4. Is the payment process secure?

Yes. Payments are processed securely through Razorpay or Stripe, ensuring compliant and encrypted transactions.

5. Can customers pay without leaving WhatsApp?

Absolutely. The integration allows instant checkout inside WhatsApp, improving convenience and reducing cart abandonment.

6. Can I use multiple payment gateways?

Yes. You can add multiple gateways, but only one can be set as default per order flow.


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