The Acuity Scheduling integration with Go4WhatsUp CRM allows you to connect your Acuity appointment calendar with WhatsApp. This enables customers to book appointment slots directly through WhatsApp, while all bookings sync automatically inside Go4WhatsUp’s Calendar.

This integration is ideal for salons, consultants, clinics, coaches, service providers, and appointment-based businesses.

What This Integration Does

With Acuity Scheduling + Go4WhatsUp, you can:

• Let customers book appointments via WhatsApp chatbot

• Avoid back-and-forth scheduling messages

• Send automatic booking confirmations and reminders

• View all Acuity bookings inside Go4WhatsUp Calendar

• Manage availability without switching platforms

Benefits of Acuity Scheduling Integration

• Customers book slots instantly on WhatsApp

• Automated confirmations reduce manual work

• Reminders help reduce no-shows

• Centralized appointment view inside Go4WhatsUp

• Prevents double bookings with live slot sync

Step-by-Step: Acuity Scheduling Integration Setup

(Steps unchanged – content only improved)

Step 1: Add Acuity Account

• Go to Integrations → Acuity Scheduling

• Enter your User ID and Password

• Click Save to connect Acuity with Go4WhatsUp

Step 2: Enable Chatbot Booking

• Once connected, the chatbot can fetch available slots

• In your chatbot flow:

  • Add an Appointment Type step

  • The bot automatically shares the Acuity booking schedule link

Step 3: Booking Flow

1. Customer clicks the booking link shared on WhatsApp

2. Selects a preferred date and time

3. After successful booking:

   • Customer receives WhatsApp confirmation

   • Business receives WhatsApp confirmation

Step 4: View in Go4WhatsUp Calendar

• All booked slots appear under Appointments → Calendar

• Manage Acuity bookings alongside other appointment sources

Step 5: Slot API (Advanced)

• Go4WhatsUp provides a Slot API in the integration section

• Use it to manage Acuity slots programmatically (optional, advanced use)

Integration Fields Explained

• User ID & Password → Login credentials for your Acuity Scheduling account

• Slot API → API endpoint to sync and manage available slots

Chatbot Integration Flow

After linking Acuity, your WhatsApp chatbot can:

1. Detect booking intent (e.g., “Book appointment”)

2. Ask for appointment type

3. Share the Acuity booking schedule link automatically

Notifications & Reminders

• Booking Confirmation
  Sent instantly to both customer and business after booking

• Appointment Reminder
  Sent to customers before the scheduled appointment

Calendar View in Go4WhatsUp

• All Acuity slots and bookings are displayed inside Go4WhatsUp Calendar

• Helps you manage appointments without switching to Acuity dashboard

Use Case: WhatsApp Appointment Booking with Acuity

Example

A salon integrates Acuity Scheduling with Go4WhatsUp.

• Customer messages on WhatsApp: “I want a haircut on Friday.”

• Chatbot asks for appointment type → Haircut

• Bot shares Acuity booking link instantly

• Customer books a 5:00 PM slot

• Confirmation sent to both customer and salon

• Appointment appears in Go4WhatsUp Calendar

Result:
The salon saves time, avoids double bookings, and delivers a smooth customer experience.

Tips & Best Practices

• Keep Acuity availability updated daily to avoid conflicts

• Use the Slot API only for advanced scheduling needs

• Always test the chatbot booking flow after setup

• Clearly label appointment types for better customer clarity

FAQs – Acuity Scheduling Integration with Go4WhatsUp

1. What is Acuity Scheduling integration in Go4WhatsUp?

It connects your Acuity appointment calendar with WhatsApp, allowing customers to book slots directly via chatbot.

2. Can customers book appointments without human interaction?

Yes. Booking is fully automated through WhatsApp chatbot and Acuity.

3. Where can I see Acuity bookings in Go4WhatsUp?

All bookings appear under Appointments → Calendar inside Go4WhatsUp.

4. Do customers receive booking confirmations?

Yes. Both the customer and business receive instant WhatsApp confirmations.

5. Are reminders sent automatically?

Yes. Customers receive appointment reminders before their scheduled time.

6. What is the Slot API used for?

The Slot API is for advanced users who want to manage appointment slots programmatically.

7. Is this integration suitable for salons and service businesses?

Absolutely. It is ideal for salons, clinics, consultants, coaches, and service providers.